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Privacy Policy

Last updated: May 13, 2026

1. Introduction

Univerra ("we", "our", "us") operates the Univerra OS platform at os.univerra.sbs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information: Name, email address, and password when you create an account.

Business Information: Business name, website, industry, goals, and preferences you provide.

Connected Platform Data: When you connect Instagram, Facebook, Threads, Gmail, or Google services, we access data according to the permissions you grant (posts, comments, emails, calendar events).

Usage Data: How you interact with our platform, features used, and content generated.

AI Interactions: Conversations with Brien (our AI agent) to improve service quality and personalize your experience.

3. How We Use Your Information

  • Provide and maintain the Univerra OS platform
  • Generate content, manage social media, and automate business tasks on your behalf
  • Read and reply to emails and comments as authorized by you
  • Personalize the AI agent (Brien) to match your business tone and preferences
  • Send verification emails and important service notifications
  • Improve our AI models and platform features

4. Data Storage & Security

Your data is stored on secure servers. We use encryption for sensitive data including OAuth tokens and passwords. We implement industry-standard security measures to protect your information.

5. Third-Party Services

We integrate with third-party services (Google, Meta/Facebook, Instagram, Threads) according to their respective APIs and terms. We only access data you explicitly authorize through OAuth consent screens.

6. Data Retention & Deletion

We retain your data as long as your account is active. You can request deletion of your account and all associated data by contacting us at hello@os.univerra.sbs. Upon deletion request, we will remove your data within 30 days.

7. Your Rights

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Disconnect any connected platform at any time
  • Export your data

8. Contact

For privacy-related questions, contact us at: hello@os.univerra.sbs